Customizable, web-based sales and support application that allows for the end to end management and customers. Includes workflow capabilities for implementing business processes for leads, sales opportunities and support issues.

Focuses upon Call Centre and CRM solutions, reselling for a variety of partners.

Web-based help desk software with Microsoft Access and MS SQL integration.

Browser-based email management and trouble ticket system.

Features include push pages, multi-language support, feature bookmarks, and internal operator chat.

Hosted software features Win32 admin client, PUSH technology, canned messages, "typing" notification, spell checker, real-time site monitoring, proactive chat request, visitor information, and system reporting.

Hosted software features Win32 administrator client, PUSH technology, SSL support, visitor tracking, and chat transcripts.

Close Support is a multi-user help desk software application designed to be simple to install and easy to use. Download a free 30 day trial online

InteligineAnswer is an advanced problem resolution and knowledge management application for customer service, field service and repair, internal and external help desks, technical support groups, and technical assistance centers.

Complete software solution for managing a small IT Outsourcing business including customers database, sales and marketing, service, dispatching and customer billing.

Remotely hosted help desk designed specifically for the IT consultant. Includes knowledge base, request tracking, email and reporting.

Provides an internet based open source help desk software in a hosted and managed environment.

Open source live support software featuring push page technology, canned responses, visitor monitoring, multi-user, multi-operator, and multi-department cababilities.

Automates online customer support and knowledge base creation through the Internet.

Software for web based active/ trouble ticket tracking, service desk contact manager system, application server and customer service software hosting.