Help Desk (Subscribe)
Links
Ilient
SysAid performs both helpdesk and inventory functions. It is specifically intended to lower the burden of administration and operational overhead.
Incident Monitor
Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management.
Infra Corporation
Help desk and change management (web-enabled) software used by government and corporations around the world.
InnDevelop Technologies
Offer InfoExpress, an IT-management system inclusive of Helpdesk functionality, but also embracing tasks like warranties, service contracts and software license control.
InstantService
http://www.instantservice.com/
Features include Win32 admin application, PUSH pages, spell checking, email management, SSL encryption, and customizable interface.
Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
iQHelpDesk
A browser based help desk and asset management set, with optional customization offered.
ISPN Helpdesk Services
Offers outsourced help desk support services for a variety of operations.
IssueTrack
Help desk and issue tracking software with knowledge base, email notification and escalation functionality.
Kayako Web Solutions
Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter.
Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
KnT Solutions, Inc.
Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality.
LBE Help Desk Software
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
Liberum Help Desk
Free, web based help desk software written in ASP. Offers email notification and reporting features.
Live2Support
Hosted software includes visitor monitoring, multiple chats, hits analysis, visitor chat window language customization, Win32 administrator client, pro-active chats, and SSL compatibility.





