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Help Desk (Subscribe)

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Ilient

http://www.ilient.com/

SysAid performs both helpdesk and inventory functions. It is specifically intended to lower the burden of administration and operational overhead.

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Incident Monitor

http://www.monitor24-7.com/

Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management.

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Infra Corporation

http://www.infra.com.au/

Help desk and change management (web-enabled) software used by government and corporations around the world.

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InnDevelop Technologies

http://www.inndevelop.com/

Offer InfoExpress, an IT-management system inclusive of Helpdesk functionality, but also embracing tasks like warranties, service contracts and software license control.

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InstantService

http://www.instantservice.com/

Features include Win32 admin application, PUSH pages, spell checking, email management, SSL encryption, and customizable interface.

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Internet Software Sciences

http://www.inet-sciences.com/

A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.

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iQHelpDesk

http://www.iquate.com/

A browser based help desk and asset management set, with optional customization offered.

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ISPN Helpdesk Services

http://www.ispn.net/

Offers outsourced help desk support services for a variety of operations.

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IssueTrack

http://www.issuetrak.com/

Help desk and issue tracking software with knowledge base, email notification and escalation functionality.

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Kayako Web Solutions

http://www.kayako.com/

Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter.

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Kemma Software

http://www.kemma.com/

The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.

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KnT Solutions, Inc.

http://www.kntsolutions.com/

Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality.

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LBE Help Desk Software

http://www.lbehelpdesk.com/

Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.

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Liberum Help Desk

http://www.liberum.org/

Free, web based help desk software written in ASP. Offers email notification and reporting features.

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Live2Support

http://www.live2support.net/

Hosted software includes visitor monitoring, multiple chats, hits analysis, visitor chat window language customization, Win32 administrator client, pro-active chats, and SSL compatibility.

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