Features include push page technology, pro-active chat, Win32 administrator client, spell checking, and canned responses.

Features Win32 client application, push page technology, user/operator surveys, pro-active chat invitation, and SSL.

Provides real-time management reporting and problem resolution.

Software suite for web-enabled service management and help desks.

Affords the user the ability to track and diagnose trouble tickets, generate reports, interface with email software, and ODBC-compliant databases.

Offering infra help desk software solutions including IT change management, ITIL, and service management.

Live customer contact solutions for website owners. Technology includes one-to-one text chat, browser push, streaming video, and VoIP.

An application service provider offering internal IS help desk software and asset management for mid-size companies to organize, schedule and track requests and resources.

Features include Win32 admin application, pro-active chat, chat transcripts, online surveys, PUSH technology, and internal operator chat.

Offer an application for tracking and managing both customer support issues and internal work items.

Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.

A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.

Remote control help desk and other software.

Help desk software offering asset management, software and hardware distribution and inventory reporting.

Hosted software features Win 32 client, PUSH technology, audio alerts, operator chat transfer, chat transcriptions, and system reports.