Features include browser-based help desk, trouble ticket and asset management systems appropriate for IT and managed out-sourcing centers, e-government sites, and more.

Features include PUSH technology, pro-active chat, canned responses, visitor statistics, Win32 system tray client, help desk software integration, chat transcripts, and compatible with PHP/MySQL.

A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free.

An Open source Ticket Request System with various features to manage customer telephone calls and e-mails.

Provides Web-based software for online customer service, help desk and customer relationship management.

Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites.

Web-based call management support system featuring solution center, product center, contact management, automated escalation, reporting and statistics, and customizable interface.

Layout for a fully integrated call center who require customer and inventory management.

Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT

A multiuser, web based, fault logging system, which allows the user to track faults with both hardware and software.

Hosted live support featuring pro-active visitor chat, SSL, operator-to-operator chats, and customizable visitor popup messenger.

Develops and sells call center management software.

Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base.

Help desk, asset and change management, and service level agreement applications are adaptable solutions to operations management needs.

Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules.