Offers a range of technical support knowledge bases for help desk professionals.

Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations.

Hosted software features PUSH technology, SSL chats, canned responses, visitor tracking, chat session ratings, and system reports.

Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development (engineering) and QA team with one integrated application.

Develops customized software applications for the help desk and call center industries.

A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality.

Offers helpdesk software with change management, SNMP network auditing and monitoring.

Help desk system and service center tracking with invoicing, accounting, work in process, from customer drop off to customer pick-up.

Internet-based, knowledge-driven solutions that map to any business need in the customer-focused enterprise.

An internal help desk providing a communication resource between the IT development team, internal clients and external IT support resources.

Helpdesk software with options for software and hardware inventory management.

Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.

Introduces the developers of the web based Spectrum HelpDesk customer support system.

Rapid deployment enterprise-class trouble ticket and CRM software for organizations with help desks or customer support groups.

Features include virtual representative, system training software, and system reporting.